To initiate an item, simply email [email protected] with your order number, product model number and problem / reason for return and we will promptly get back to you with instructions of how to proceed.
Our return policy is limited to 7 days from the date of purchase and will be subject to a 15% restocking fee.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Feel free to call us on (403) 903-7082 or email [email protected] if you have any questions regarding these policies.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.